We’ve said it before, and we will say it again, the best way to know a mechanical contractor is doing a good job is to find out what customers say about the company. We strive in everything we do to anticipate the needs of our customers and exceed their expectations. Even though it’s everyday work to us, it’s always great when we get acknowledged for it from our clients. Here are two more letters that do just that:
‘I would like to tell you that the XXXXX Kansas City Plant has been extremely pleased in the safety, quality, and efficiency that Mike [of TMS] has brought to our plant. We have had Mike work on several tough jobs for us over the past month and he has been able to handle every one of them without any issue.
In addition, Mike was a key person when we had a fire in our GK-12 kettle. Mike was working directly besides our maintenance personnel to make sure that the fire was extinguished and did not cause any more damage to the plant.
Mike does a good job in communicating and providing updates to the plant on exactly where he is on each project he is working on.
Thank you for your support.’
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‘I would like commend Bo [of TMS] for his work as safety president of the contractor’s safety group here at XXXXX Wichita.
For last month we have been having weekly safety meetings with all contractors on site, averaging around 20 to 30, headed by Rob B. Rob B. is the man in charge of the new plant expansion just underway.
Those of us who have worked at a XXXXX facility understand the emphasis and importance they place on safety.
Three weeks ago Bo volunteered as the representative for the contractors and has been bringing safety topics and near misses to these meetings and presenting them to the group. I really appreciate Bo for taking on this additional responsibility. Bo continues to bring relevant safety topics to these meetings for all contractors to hear and put into action. I also think it shows XXXXX that TMS shares their belief in safety.’
Thank you to these clients for their kind words. It’s our goal to provide complete satisfaction with every job we do and we look forward to receiving (and sharing) more great comments in the months ahead. Contact us for your mechanical contracting needs and become another one of our success stories.